Terms of use
1. About these terms
Stamp is provided by JuriCloud Private Limited, Infotech Park, Hinjewadi, Pune, Maharashtra (“JuriCloud”, “we”, “us”). These terms apply to everyone who uses Stamp: account holders, their team members, counterparties who sign, and parties to disputes. By using Stamp you accept them.
2. Who can use Stamp
- You must be at least 18 and able to enter into a contract under Indian law.
- If you use Stamp for an organisation, you confirm you are authorised to bind it.
3. What Stamp provides
- Drafting and editing of agreements, including AI-assisted drafts, templates and checks.
- Upload of your own PDF documents for signature.
- Attachment of state e-Stamp certificates bought through an authorised vendor.
- Electronic signatures through Aadhaar eSign from a licensed eSign service provider.
- A tamper-evident record: document fingerprint, audit trail and verification.
- Online dispute resolution: legal notice through independent advocates, mediation and arbitration through independent neutrals, under the Stamp ODR rules.
4. Not legal advice
Templates, AI drafts, clause checks and summaries are tools to help you. They are not legal advice and do not create a lawyer-client relationship with JuriCloud. You are responsible for reading and approving every document before you send or sign it. Advocates, mediators and arbitrators act independently; JuriCloud does not direct their work.
5. Accounts and organisations
- Sign in with Google or Microsoft. Keep access to that account secure.
- Owners and admins manage members, templates and the wallet. You are responsible for what members do on your organisation’s account.
- Tell us at once at the grievance email if you suspect misuse.
6. Signing
- Each signer verifies with an OTP sent to the mobile linked to their Aadhaar. The eSign provider, not JuriCloud, performs the verification.
- A sealed document cannot be changed. Any change needs a new revision, signed again.
- You are responsible for sending documents to the right people at the right email addresses.
7. e-Stamp
e-Stamp is optional. When you add it, the duty is worked out for the state and document type you select and the certificate is bought from the authorised vendor before signing. You are responsible for choosing the correct state, document type and contract value. Stamp duty is paid on to the government and is not refundable once bought.
8. Fees, wallet and refunds
- Fees are shown before you send, file or pay. GST is added where applicable.
- Charges are taken from your wallet balance first; anything not covered is paid online at that moment by UPI, card or net banking through our payment gateway.
- Unused wallet balance can be refunded to the original payment method on request. Amounts already spent, stamp duty, and fees paid on to advocates or neutrals are not refundable.
9. Disputes on Stamp
Claims, mediation and arbitration follow the Stamp ODR rules and the dispute clause in the agreement. Appointments are automatic. JuriCloud administers the process but does not decide disputes.
10. Your content
You own the documents and information you put into Stamp. You give JuriCloud permission to store, process and share them only as needed to provide the service. You confirm you have the right to use the content you upload.
11. Acceptable use
- Don’t use Stamp for unlawful agreements or to deceive anyone.
- Don’t impersonate another person or sign on someone’s behalf without authority.
- Don’t attempt to break, overload or reverse-engineer the service.
12. Suspension and closing your account
We may suspend accounts that break these terms or the law, after notice where practical. You can close your account at any time. Signed agreements, audit records and financial records are kept as the law requires; see the Privacy notice.
13. Availability
We work to keep Stamp available and secure, but services from third parties (eSign, e-Stamp, payments, email) may be interrupted. We are not responsible for delays caused by them.
14. Liability
To the extent the law allows, JuriCloud is not liable for indirect or consequential loss, and our total liability for any claim is limited to the fees you paid to JuriCloud in the 12 months before it arose.
15. Changes
We may update these terms. We will show the date of the change and notify account holders of material changes before they take effect.
16. Governing law
These terms are governed by the laws of India. Subject to any dispute resolution clause that applies, courts at Pune, Maharashtra have exclusive jurisdiction.
17. Contact
Questions or complaints: Grievance officer.